Thank you for shopping at Rexatos! We are committed to providing you with the best shopping experience, including the timely and accurate delivery of your order. Please read our shipping policy carefully to understand our shipping process, fees, and return policy.
Shipping Information
We ship from the USA to customers worldwide. Our processing time for all orders is 1-3 business days, Monday through Friday. Once your order is processed and shipped, you will receive a confirmation email with a tracking number to monitor the status of your delivery.
Shipping Time and Fees
The delivery time and shipping fees are based on the destination of your order. The delivery time for the USA is typically 5-7 business days, and the shipping fee is $6.99. Worldwide delivery is typically 14-28 business days; the shipping fee is $12.99. Please note that delivery times may vary based on customs clearance and other factors beyond our control.
Return and Refund Policy
We want you to be fully satisfied with your purchase. If unsatisfied, you may return your product within 40 days of the purchase date for a refund. All returned products must be in their original condition, unused, and with all original packaging and tags attached. We reserve the right to refuse returns that do not meet these criteria.
The refund process will typically take 8-10 days from the date we receive your return package. We will issue the refund using the same payment method used for the original purchase. Please note that we cannot refund shipping fees or any customs fees that may have been incurred.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at [email protected]. Our customer service team is available Monday through Friday, and we will do our best to respond to your inquiry within 24 hours.
Thank you for choosing Rexatos. We appreciate your business and look forward to serving you in the future!